Direct Debit Letter April 2022

March 2022. Direct Debit Members check your emails! Transfer of South Ribble Leisure Centres to South Ribble Leisure Ltd from South Ribble Borough Council.

Water 400 x 200

Dear Member,

 

Re: Transfer of South Ribble Leisure Centres to South Ribble Leisure Ltd from South Ribble Borough Council.

 

As you may well be aware, from 1st September 2021, South Ribble Leisure Ltd have taken on management of the South Ribble leisure centres from South Ribble Borough Council.

From 1 April 2022, we will collect your Direct Debits instead of South Ribble Council and therefore our name South Ribble Leisure will appear on your Bank/Building Society statement. There is no need for you to complete a new Direct Debit Instruction, as details of the change will have been supplied to your Bank, who may also notify you, independently. Additionally, you may also see a comment on your Bank statement advising you of the final payment under the old name details and the first payment under the new name details.

The good news is that you need take no action to continue receiving the benefits of Direct Debit. Please be assured this change will not affect the service you receive. Membership terms and conditions can be viewed on our website, www.southribbleleisure.com. Please take a moment to visit the website and read these terms and conditions.

You will continue to enjoy the benefits of the Direct Debit Guarantee, as detailed below. If you have any questions about this change, please contact Customer Services on 01772 584077 or email them at SouthRibbleLeisureCentres@servicetsg.com.

 

We would like to thank you for your patience during this period of transition and appreciate your continued custom.

 

Yours faithfully,

 

Danny Delvard & Paul Shannon

South Ribble Leisure Operations Managers

 

The Direct Debit Guarantee

  • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits

  • If there are any changes to the amount, date or frequency of your Direct Debit South Ribble Leisure Ltd will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request South Ribble Leisure Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

  • If an error is made in the payment of your Direct Debit, by South Ribble Leisure Ltd or your bank or building society you are entitled to a full and immediate refund of the amount paid from your bank or building society

    - If you receive a refund you are not entitled to, you must pay it back when South Ribble Leisure Ltd asks you to

  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.